Mon–Sat 8 am–6 pm 604-325-7996

Our process

How We Measure, Quote & Install Your Roll Shutters

Consultation, measurement, estimate, delivery and installation, all handled by one team. Here is exactly what to expect.

Installer mounting the guide rail of a roll shutter beside a large window

Step by step

Five steps, one accountable team

  1. Free consultation

    Call us or send the quote form. We will ask a few quick questions: which openings, what matters most (security, privacy, comfort, noise), and whether you prefer manual or motorized. If it helps, send a couple of photos.

    • Quick, friendly response
    • No-pressure conversation
    • Rough guidance on options
  2. Site visit and measurement

    We book a time that suits you, visit your home or business at no charge, and precisely measure every opening. We check mounting surfaces and power access, and bring colour samples so you can see them in real light.

    • Free, no obligation
    • Accurate measurements of every opening
    • Colour samples on site
  3. Clear written quote

    You receive an itemized quote that shows each shutter, its size, curtain type, controls and installation. It is written in plain language with no hidden extras. Take your time; we are happy to answer questions or adjust the scope.

    • Itemized, line-by-line pricing
    • Options to fit your budget
    • No hard sell
  4. Custom build, delivery and installation

    Once you approve, your shutters are made to your measurements. We confirm your install date, arrive on time, fit everything carefully, test every shutter and control, and leave the site clean.

    • Made to measure
    • Professional installation and testing
    • Clean-up included
  5. Handover and 3-year onsite support

    We show you how everything works, from remotes and switches to manual overrides and simple care. If anything is not right within three years, call us and we will come to you.

    • Walkthrough of every control
    • Care tips
    • 3-year onsite warranty

Before your site visit

A few things worth thinking about

You do not need to have the answers, but these help us give you the best recommendation the first time.

  • Which openings matter most: ground floor, street-facing, bedrooms, patio?
  • Manual or motorized? Would one remote for several shutters help?
  • Preferred colour, or a trim colour you want to match
  • Strata, landlord or property-manager approval, if applicable
  • For businesses: trading hours and the best times for installation
ONSITE WARRANTY • PARTS & WORKMANSHIP •3YEAR

Our promise

A 3-year onsite warranty, not a phone number and a shrug

If a shutter we supplied and installed is not working as it should within three years, we come to you to fix it. Parts and workmanship, handled by the same team that installed it.

See warranty details

FAQ

Process questions

Are your quotes and site visits really free?

Yes. The consultation, site visit, measuring and written quote are all free, with no obligation to go ahead.

How much do roll shutters cost?

Every shutter is made to measure, so the price depends on the size of the opening, the slat type, manual or motorized operation, and how it is mounted. Rather than guess, we measure for free and give you a clear, itemized quote. Our goal is simple: top-quality shutters without the premium price tag.

Can you install shutters on my existing windows and doors?

In most cases, yes. Our shutters are usually surface-mounted, with the housing fitted above the opening and the guides on either side, so there is no need to replace your windows or doors. We confirm the best mounting method during the site visit.

Do I need a permit for roll shutters?

Most residential installations do not, but rules vary by municipality, and commercial properties may also need landlord or strata sign-off. We will flag anything you should check before work begins.

Which areas do you serve?

We install across Metro Vancouver & the Fraser Valley, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, the North Shore, Langley, Abbotsford and Chilliwack. If you are just outside these areas, ask us. We will tell you honestly whether we can help.

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