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FAQ

Roll Shutter Questions, Answered

Straight answers about pricing, installation, controls, warranty and living with roll shutters in BC.

Pricing & quotes

How much do roll shutters cost?

Every shutter is made to measure, so the price depends on the size of the opening, the slat type, manual or motorized operation, and how it is mounted. Rather than guess, we measure for free and give you a clear, itemized quote. Our goal is simple: top-quality shutters without the premium price tag.

Are your quotes and site visits really free?

Yes. The consultation, site visit, measuring and written quote are all free, with no obligation to go ahead.

Which areas do you serve?

We install across Metro Vancouver & the Fraser Valley, including Vancouver, Burnaby, Richmond, Surrey, Coquitlam, the North Shore, Langley, Abbotsford and Chilliwack. If you are just outside these areas, ask us. We will tell you honestly whether we can help.

Products & performance

Do roll shutters really stop break-ins?

No product makes a property impossible to enter, but roll shutters make it much harder. They cover the glass, run in reinforced guides, and turn a quick, quiet break-in into a slow, noisy one. A closed shutter is also a clear visual deterrent, and most intruders simply move on.

Will roll shutters help with heating and cooling?

They can. A closed shutter traps a layer of air against the glass and stops the sun before it hits the window, which helps keep rooms warmer on winter nights and cooler on summer afternoons. Results vary by home, orientation and window type, so we do not promise a fixed saving.

Do roll shutters reduce outside noise?

Yes. Closed shutters add a physical layer over the glass that helps soften traffic and street noise. Insulated slats perform best, and many customers notice the difference most at night.

Can roll shutters help during wildfire smoke season?

Closing your shutters adds another layer between your windows and the outside air and keeps the sun off the glass on hot, smoky days. They are not a replacement for air filtration or fire-rated construction, but many homeowners find them a welcome extra layer.

What colours are available?

Our standard colours are white, beige, brown, silver and black. Custom colours are available if you want to match your trim, siding or storefront. We bring samples to your site visit.

Do you install commercial storefront shutters and grilles?

Yes. We supply and install storefront security shutters, perforated see-through shutters, rolling security grilles, side-folding gates and countertop shutters. We plan installation around your trading hours wherever possible.

Installation & controls

Can you install shutters on my existing windows and doors?

In most cases, yes. Our shutters are usually surface-mounted, with the housing fitted above the opening and the guides on either side, so there is no need to replace your windows or doors. We confirm the best mounting method during the site visit.

Can roll shutters be motorized?

Yes. Any shutter can be motorized, with a wall switch, a wireless remote, a key switch for commercial entrances, or group control to run several shutters at once. Manual strap and crank options are available if you prefer to keep things simple.

What happens to motorized shutters in a power outage?

Motorized shutters can be fitted with a manual override, so you can still open or close them by hand if the power goes out. We will recommend the right setup for each opening during your consultation.

I live in a strata. Do I need approval?

Usually, yes. Most strata corporations treat shutters as an exterior change that needs council approval. We can provide product details, colours and mounting information to support your application.

Do I need a permit for roll shutters?

Most residential installations do not, but rules vary by municipality, and commercial properties may also need landlord or strata sign-off. We will flag anything you should check before work begins.

Warranty & care

What does the 3-year onsite warranty cover?

It covers the parts and workmanship on shutters we supply and install for three years from your installation date. If something is not working as it should, we come to you to diagnose and fix it. Full details are on our warranty page.

How do I look after my shutters?

Very little is needed. Rinse the slats with mild soap and water a couple of times a year, keep the side guides free of leaves and debris, and never force a shutter that feels stuck. Just call us, as that is what the warranty is for.

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